When you open a store, you always have glass windows. Why? Because you want people to peep through as a window-shopper and walk out as a happy customer. You know by the looks of it who’s just shuffling clothes [...]
A brief overview with examples for leading, lagging and coincident indicators
Leading indicators should be good warnings-like a compass, so that one can steer towards the targeted goal. Lagging indicators are a measure of what has already happened, and they are [...]
I’ve always thought of the key performance indicators ( KPI ) I put in place for my initiatives as good enough to measure success till one day, my CEO opened my eyes to see my ignorance. I was running [...]