Web Application Support Services
Would you like your web application to be supported by a reliable and capable
team based in Bangalore, India and enjoy significant cost savings? And what if
this team were to work during your own office hours, if you are in the US or
Europe? You could lift the phone and get them on the line whenever you please.
This competent team will not only support your application, but also work along
with you to make enhancements so that your business is better served.
Customer Care team
We were persuaded to offer this value added service by some of our own valuable
clients. As we completed web applications for these customers, and as their
businesses grew, the requirement of real-time support was felt. Thus the
Customer Care team was born. This team is active during the US and European
office hours and provides professional support and maintenance for web
applications. They also serve to enhance these applications. Being a
process-centric organization, we have set up systems to give you a quality
service. There is an efficient call logging and tracking system. Calls are
categorized based on priority and we run by target resolution times. The
customer is made fully aware of the call priority and target resolution time at
the time of logging the call.
If you would like to avail of this service and leverage your business, please do
get in touch with us. You could simply email us or fill a form describing your
needs.
